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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by breAnne O. Reeves, Robert Spector

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

breAnne O. Reeves, Robert Spector

225 pages • first pub 2017 (editions)

nonfiction business informative slow-paced
Other editions (4)
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by Breanne O. Reeves, Robert Spector

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Breanne O. Reeves, Robert Spector

224 pages • first pub 2017 (editions)

nonfiction business informative slow-paced
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization by Patrick McCarthy, Robert Spector
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization
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Patrick McCarthy, Robert Spector

The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization

Patrick McCarthy, Robert Spector

289 pages • first pub 1995 (editions)

nonfiction business informative slow-paced
The Nordstrom Way to Customer Service Excellence by Patrick D. McCarthy, Robert Spector

The Nordstrom Way to Customer Service Excellence

Patrick D. McCarthy, Robert Spector

missing page info • first pub 2017 (editions)

nonfiction business informative slow-paced
The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture by Breanne O. Reeves, Robert Spector

The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture

Breanne O. Reeves, Robert Spector

missing duration info • first pub 2017 (editions)

nonfiction business informative slow-paced