Jill Applegate

2 books

101 Activities for Delivering Knock Your Socks Off Service by Ann Thomas, Jill Applegate

101 Activities for Delivering Knock Your Socks Off Service

Ann Thomas, Jill Applegate

367 pages • paperback

nonfiction business economics informative lighthearted fast-paced
Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback by Ann Thomas, Jill Applegate

Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback

Ann Thomas, Jill Applegate

205 pages • 2010

nonfiction informative medium-paced