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Ellen Altman

2 books

Assessing Service Quality: Satisfying the Expectations of Library Customers by Peter Hernon, Ellen Altman

Assessing Service Quality: Satisfying the Expectations of Library Customers

Peter Hernon, Ellen Altman

243 pages • 1998

nonfiction informative medium-paced
Research Misconduct: Issues, Implications, and Stratagies by Peter Hernon, Ellen Altman

Research Misconduct: Issues, Implications, and Stratagies

Contemporary Studies in Information Management, Policies & Services

Peter Hernon, Ellen Altman

222 pages • hardcover

nonfiction education science medium-paced