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Richard B. Chase

12 books

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu, Richard B. Chase

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

Sriram Dasu, Richard B. Chase

223 pages • hardcover

nonfiction business economics informative medium-paced
Loose Leaf for Operations and Supply Chain Management: The Core by Richard B. Chase, F. Robert Jacobs

Loose Leaf for Operations and Supply Chain Management: The Core

Richard B. Chase, F. Robert Jacobs

1088 pages

nonfiction business economics informative medium-paced
Operations Management For Competitive Advantage by Richard B. Chase, F. Robert Jacobs

Operations Management For Competitive Advantage

Richard B. Chase, F. Robert Jacobs

806 pages • paperback • 2000

nonfiction business challenging informative medium-paced
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business: Managing Emotions, Trust, and Control to Win Your Customer's Base by Sriram Dasu
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business: Managing Emotions, Trust, and Control to Win Your Customer's Base
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Sriram Dasu

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business: Managing Emotions, Trust, and Control to Win Your Customer's Base

Sriram Dasu

241 pages • digital • 2013

Gen Combo LL Operations and Supply Chain Management; Connect Access Card [With Access Code] by Richard B. Chase, F. Robert Jacobs

Gen Combo LL Operations and Supply Chain Management; Connect Access Card [With Access Code]

Richard B. Chase, F. Robert Jacobs

missing page info

nonfiction business economics
Gen Combo Looseleaf Operations and Supply Chain Management; Connect Access Card by Richard B. Chase, F. Robert Jacobs
Gen Combo Looseleaf Operations and Supply Chain Management; Connect Access Card
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Richard B. Chase, F. Robert Jacobs

Gen Combo Looseleaf Operations and Supply Chain Management; Connect Access Card

Richard B. Chase, F. Robert Jacobs

missing page info • hardcover

nonfiction business economics informative medium-paced
Loose Leaf Operations & Supply Chain Management: The Core with Connect Access Card by F. Robert Jacobs

Loose Leaf Operations & Supply Chain Management: The Core with Connect Access Card

F. Robert Jacobs

missing page info

nonfiction business economics informative medium-paced
Mistake Proofing: Designing Errors Out by Richard B. Chase

Mistake Proofing: Designing Errors Out

Richard B. Chase

72 pages • 2008

informative medium-paced
Mistake Proofing: Designing Errors Out (The Management Master, Vol 11) by Richard B. Chase
Mistake Proofing: Designing Errors Out (The Management Master, Vol 11)
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Richard B. Chase

Mistake Proofing: Designing Errors Out (The Management Master, Vol 11)

Richard B. Chase

79 pages • 2008

challenging informative inspiring medium-paced
Operations and Supply Chain Management by Richard B. Chase, F. Robert Jacobs

Operations and Supply Chain Management

Richard B. Chase, F. Robert Jacobs

793 pages • 2008

nonfiction business reference informative medium-paced