I think this had the potential to be a very insightful book about the lives of funeral directors and it started out well. But somewhere around the halfway mark, it turned into a listing of faults of conglomerates and how the little man is getting hurt in the funeral industry. nor at all what the first several chapters of the book were, nor what the synopsis portrayed. I enjoyed the glimpse into a directors life but it certainly wasn't the type of book that it is advertised to be.