Took a while to acclimate to the sheer white maleness of the writing - the commitment to using race as a main denominator between characters, the indulgent wordiness (as if every thought he's ever had is poetic and paramount). However, overall I found Servo to be a worthwhile reflection on how a lengthy stint in customer service can affect one's psyche. As a 10-year customer service worker... forgive me if I treat this story as a speck of hope.