A review by annegoodreads
The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder by Huggy Rao, Robert I. Sutton

informative inspiring reflective medium-paced

5.0

My favorite part is the Theranos part where they discuss those that didn’t buy in to installing the equipment on Medavac helicopters without FDA approval.  It was great to see real world examples of those who caused friction and it was the correct choice.