This book is fantastic! Jessica Brawner has thought of anything the reader might need and provided practical and thorough support (templates, sample scripts for conversations, email verbiage examples, online resources, etc.), yet her clear and inviting writing style keeps the book engaging and never overwhelming. This book will help those looking to break into library performance, but it also holds so much wisdom that experienced library performers are also sure to learn strategies that will make them more efficient and successful. This is a gem of a book from an author who really knows the business!