There's a lot to appreciate in Neverwhere, especially when it comes to the creative world building of London Below and its varied residents. Still it's not my favourite Neil Gaiman novel, mostly because I never really came to care much about the protagonist, Richard Mayhew, a perhaps-excessively average everyman standing in for the audience as he encounters this new magical realm. As it was I found him pretty uninteresting and wished the story had been told more from Door's perspective. I think it even could have worked to tell the central story - the mystery and the quest - entirely in the universe of London Below without the need for a fish-out-of-water dynamic with someone from London Above.