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230 pages • missing pub info (view editions)
ISBN/UID: 9780071484725
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Edition Pub Date: 01 May 2007
Description
Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships ...
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Content Warnings
230 pages • missing pub info (view editions)
ISBN/UID: 9780071484725
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Edition Pub Date: 01 May 2007
Description
Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships ...
Community Reviews
Content Warnings