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224 pages • missing pub info (editions)
ISBN/UID: 9780071632881
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: 01 September 2009
Description
Positive Service Gets Positive Results-- Every Time Customer loyalty is becoming harder to establish and just as difficult to maintain. This is truer than ever in today's hyperdigital world, where a single customer venting his or her dissatisfact...
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224 pages • missing pub info (editions)
ISBN/UID: 9780071632881
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: 01 September 2009
Description
Positive Service Gets Positive Results-- Every Time Customer loyalty is becoming harder to establish and just as difficult to maintain. This is truer than ever in today's hyperdigital world, where a single customer venting his or her dissatisfact...
Community Reviews
Content Warnings