Difficult Conversations: How to Discuss What Matters Most 10 Anv Upd edition by Douglas Stone, Douglas Stone, Sheila Heen, Bruce Patton
Difficult Conversations: How to Discuss What Matters Most 10 Anv Upd edition

Douglas Stone, Douglas Stone, Sheila Heen, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most 10 Anv Upd edition

Douglas Stone, Douglas Stone, Sheila Heen, Bruce Patton

missing page info Add in missing page information first pub 1999 (editions)

informative slow-paced
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Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult convers...

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