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179 pages • first pub 2001 (editions)
ISBN/UID: 9780970764805
Format: Paperback
Language: English
Publisher: Hickethier Publishing International
Publication date: 23 March 2001
Description
Outstanding customer service is a balance of technical expertise and interpersonal skills. Balance a simple concept, yet something that is missing in the customer service and leadership approaches used in many organizations today. Join Doug, the f...
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Content Warnings
179 pages • first pub 2001 (editions)
ISBN/UID: 9780970764805
Format: Paperback
Language: English
Publisher: Hickethier Publishing International
Publication date: 23 March 2001
Description
Outstanding customer service is a balance of technical expertise and interpersonal skills. Balance a simple concept, yet something that is missing in the customer service and leadership approaches used in many organizations today. Join Doug, the f...
Community Reviews
Content Warnings