Measuring the Performance of Human Service Programs by Peter M. Kettner, Lawrence L. Martin

Measuring the Performance of Human Service Programs

Sage Human Services Guides

Peter M. Kettner, Lawrence L. Martin

160 pages • missing pub info (editions)

nonfiction politics challenging informative medium-paced
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Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of performance accountability. So how can human service organizations develop and utilize...

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