The Experience-Centric Organization: How to Win Through Customer Experience by Simon David Clatworthy

The Experience-Centric Organization: How to Win Through Customer Experience

Simon David Clatworthy

268 pages • first pub 2019 (editions)

nonfiction design technology informative medium-paced
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Description

Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service t...

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