Crucial Conversations : Alat Bantu untuk Berbicara Ketika Banyak Hal Dipertaruhkan by Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny

Crucial Conversations : Alat Bantu untuk Berbicara Ketika Banyak Hal Dipertaruhkan

Ron McMillan, Al Switzler, Kerry Patterson, Joseph Grenny

300 pages • first pub 2001 (editions)

nonfiction business self help informative medium-paced
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Persuasif, bukan abrasi.

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