Hot CX: Customer Experience For Realists by Gary Moss, Andrew Stothert

Hot CX: Customer Experience For Realists

Gary Moss, Andrew Stothert

214 pages missing pub info (editions)

nonfiction business economics medium-paced
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Hot CX is silo bustin', data rich, fast and flexible. It drives revenue and cuts costs. Hot CX forces differentiation, keeps customers central and colleagues inspired. Hot CX embraces the dreamers and the realists of this world, it reaches for the...

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