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206 pages • missing pub info (view editions)
ISBN/UID: 9780815380009
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 11 December 2018
Description
Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an orga...
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206 pages • missing pub info (view editions)
ISBN/UID: 9780815380009
Format: Hardcover
Language: English
Publisher: Routledge
Edition Pub Date: 11 December 2018
Description
Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an orga...