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128 pages • missing pub info (editions)
ISBN/UID: 9783838390444
Format: Paperback
Language: English
Publisher: LAP Lambert Academic Publishing
Publication date: 02 August 2010
Description
In the second-half of the twentieth century, the emergence of contact centres has literally changed the way of communicating between suppliers and consumers. The capability of firms and companies to provide various types of services, information a...
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128 pages • missing pub info (editions)
ISBN/UID: 9783838390444
Format: Paperback
Language: English
Publisher: LAP Lambert Academic Publishing
Publication date: 02 August 2010
Description
In the second-half of the twentieth century, the emergence of contact centres has literally changed the way of communicating between suppliers and consumers. The capability of firms and companies to provide various types of services, information a...