What I Say: Conversations That Improve the Physician-Patient Relationship by Robert Osher, Jack Parker

What I Say: Conversations That Improve the Physician-Patient Relationship

Robert Osher, Jack Parker

150 pages missing pub info (editions)

nonfiction health
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Physicians of all disciplines know (or quickly learn the hard way) that effective and compassionate communication is arguably the single most important determinant of patient satisfaction. For cataract surgeons, the words said before, after, and e...

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