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240 pages • first pub 2011 (view editions)
ISBN/UID: 9781422171967
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Edition Pub Date: Not specified
Description
How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and usef...
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240 pages • first pub 2011 (view editions)
ISBN/UID: 9781422171967
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Edition Pub Date: Not specified
Description
How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and usef...