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112 pages • first pub 2000 (view editions)
ISBN/UID: 9781906610760
Format: Paperback
Language: English
Publisher: Management Pocketbooks
Edition Pub Date: 15 January 2015
Description
Influencing skills are at the heart of all successful communication. The Influencing Pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision. Th...
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112 pages • first pub 2000 (view editions)
ISBN/UID: 9781906610760
Format: Paperback
Language: English
Publisher: Management Pocketbooks
Edition Pub Date: 15 January 2015
Description
Influencing skills are at the heart of all successful communication. The Influencing Pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision. Th...
Community Reviews
Content Warnings