Freedom from Command and Control: Rethinking Management for Lean Service by John Seddon

Freedom from Command and Control: Rethinking Management for Lean Service

John Seddon

256 pages first pub 2003 (editions)

nonfiction business informative reflective medium-paced
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"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how ...

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