Assertiveness at Work : A Practical Guide to Handling Awkward Situations by Kate Back, Ken Back, Ken Back
Assertiveness at Work : A Practical Guide to Handling Awkward Situations

Kate Back, Ken Back, Ken Back

Assertiveness at Work : A Practical Guide to Handling Awkward Situations

Kate Back, Ken Back, Ken Back

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This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management...

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