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250 pages • first pub 2007 (editions)
ISBN/UID: 9780814474549
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy...
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250 pages • first pub 2007 (editions)
ISBN/UID: 9780814474549
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy...