The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift by Nick Mehta, Allison Pickens

The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift

Nick Mehta, Allison Pickens

384 pages first pub 2020 (editions)

informative inspiring medium-paced
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If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The ...

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