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176 pages • missing pub info (editions)
ISBN/UID: 9780814479353
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 21 October 1996
Description
"Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. Now, thanks to authors Kristin Anderson and Ron Zemke, supervisors have a practical guide to the day-to-day challenges that arise in training superior cus...
Community Reviews
Content Warnings
176 pages • missing pub info (editions)
ISBN/UID: 9780814479353
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 21 October 1996
Description
"Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. Now, thanks to authors Kristin Anderson and Ron Zemke, supervisors have a practical guide to the day-to-day challenges that arise in training superior cus...
Community Reviews
Content Warnings