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The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships by Bryan P. Bergeron
The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships
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Bryan P. Bergeron

The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-lasting Customer Relationships

Bryan P. Bergeron

261 pages • first pub 2000 (editions)

medium-paced
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