The Customer Rules: The 39 essential rules for delivering sensational service by Lee Cockerell

The Customer Rules: The 39 essential rules for delivering sensational service

Lee Cockerell

208 pages first pub 2013 (editions)

nonfiction business self help informative lighthearted medium-paced
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Today, consumers have more choice than ever before. It's no longer enough to simply provide a service - companies who want to stay in business must also provide impeccable service with such consistency, integrity and creativity that people who exp...

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