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208 pages • first pub 2013 (editions)
ISBN/UID: 9781781251225
Format: Paperback
Language: English
Publisher: Profile Books
Publication date: 07 March 2013
Description
Today, consumers have more choice than ever before. It's no longer enough to simply provide a service - companies who want to stay in business must also provide impeccable service with such consistency, integrity and creativity that people who exp...
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208 pages • first pub 2013 (editions)
ISBN/UID: 9781781251225
Format: Paperback
Language: English
Publisher: Profile Books
Publication date: 07 March 2013
Description
Today, consumers have more choice than ever before. It's no longer enough to simply provide a service - companies who want to stay in business must also provide impeccable service with such consistency, integrity and creativity that people who exp...