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359 pages • missing pub info (editions)
ISBN/UID: 9780750655026
Format: Paperback
Language: English
Publisher: Butterworth-Heinemann
Publication date: 01 November 2003
Description
Customer Relationship Management: Concepts and Tools is a breakthrough book that makes transparent the complexities of customer relationship management. The book views customer relationship management as the core business strategy that integrates ...
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359 pages • missing pub info (editions)
ISBN/UID: 9780750655026
Format: Paperback
Language: English
Publisher: Butterworth-Heinemann
Publication date: 01 November 2003
Description
Customer Relationship Management: Concepts and Tools is a breakthrough book that makes transparent the complexities of customer relationship management. The book views customer relationship management as the core business strategy that integrates ...